Ideal Image

  • Guest Services Receptionist

    Job Locations US-MA-Braintree
    Job ID
    2018-4284
    Category
    Customer Service
  • Overview

    Ideal Image is North America’s #1 Advanced Skin, Face and Body Spa for non-invasive aesthetic services that help you look and feel your best.  Our goal is to help our clients achieve life changing results, whether it’s getting rid of unwanted hair, to prevent or address the signs of aging with healthier, more youthful skin, or to improve your body shape.  Being a part of the team gives you the opportunity to watch our clients change their lives for the better.  All services are safe, effective, FDA cleared procedures that are tested in our research and development center.

    Responsibilities

     

    POSITION SUMMARY

     

    We are looking for a highly motivated and skilled Front Desk Receptionist with recent sales and customer service experience.   Associates work in a proactive environment with self-accountability. The Guest Services Receptionist is responsible for ensuring a positive guest experience, building relationships, and selling the value our services.  The ideal candidate will bring excellent customer service skills, credibility and high integrity, coupled with an excellent work ethic.

     

    The Guest Services Receptionist is responsible for:

    • Greeting guests in a friendly manner as they enter the center
    • Answering incoming calls
    • Scheduling the guest for follow-up appointments and placing reminder calls
    • Receiving guest payments
    • Upselling additional treatments
    • Ordering office supplies
    • Other duties as assigned

    Qualifications

    • A minimum of 2 years in a customer service, guest oriented environment (preferably in a high-end spa, country club, beauty industry, high-end retailer or similar)
    • Sales experience
    • HS Diploma or GED required
    • Microsoft Office experience
    • Must demonstrate great attention to detail
    • Must be able to multi-task
    • Reliability and flexibility with your schedule

     

    WHY IDEAL IMAGE?

     

    Compensation:

    • Competitive compensation and bonus opportunities

     

    Comprehensive benefits:

    • Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts
    • Employer-paid life insurance and short term disability
    • Parental Leave for any new or adoptive parents after a year of employment providing 8-12 weeks of full pay based on years of services and type of leave needed (full time employees).

     

    Paid time off:

    • 10 paid vacation days your 1st year and 15 paid vacation days your 2nd year of employment
    • 6 paid company holidays

     

    Additional benefits:

    • Employees receive one free treatment of each Ideal Image service per year
    • Additional discounted cosmetic services for employee, family, friends and friends
    • Casual work attire
    • Company-paid training
    • Amazing company culture
    • And more!

     

    If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about IDEAL IMAGE and our services please visit us at: http://www.idealimage.com.

     

     

    ***Please, no phone calls or walk-ins to our center***

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