Ideal Image

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Guest Services Receptionist (Part-Time)

Guest Services Receptionist (Part-Time)

Job ID 
2017-3306
Job Locations 
US-VA-Newport News
Category 
Customer Service

More information about this job

Overview

Ideal Image, based in Tampa Florida, is the largest US retail provider of non-surgical cosmetic procedures with 130 centers across North America.  The company is private-equity backed and has aggressive plans to expand the business by adding more centers and increasing the breadth and depth of services within each center.

 

The company offers a broad range of services including laser hair removal, CoolSculpting, wrinkle reduction and other services that improve physical appearance to enhance self-image and build self-confidence. All services are FDA-cleared/approved and rigorously tested at the company’s R&D center; the services in each center are performed by registered nurses or other medically trained professionals.

Responsibilities

 

POSITION SUMMARY

 

We are looking for a highly motivated and skilled Front Desk Receptionist with recent sales and customer service experience.   Associates work in a proactive environment with self-accountability. The Guest Services Receptionist is responsible for ensuring a positive guest experience, building relationships, and selling the value of laser hair removal and associated skin care products. The ideal candidate will bring excellent customer service skills, credibility and high integrity, coupled with an excellent work ethic.

 

The Guest Services Receptionist is responsible for:

  • Greeting guests in a friendly manner as they enter the center
  • Answering incoming calls
  • Scheduling the guest for follow-up appointments and placing reminder calls
  • Receiving guest payments
  • Upselling additional treatments
  • Ordering office supplies
  • Other duties as assigned

Qualifications

 

  • A minimum of 2 years in a customer service, guest oriented environment (preferably in a high-end spa, country club, beauty industry, high-end retailer or similar)
  • Sales experience
  • HS Diploma or GED required
  • Microsoft Office experience
  • Must demonstrate great attention to detail
  • Must be able to multi-task
  • Reliability and flexibility with your schedule

 

WHY IDEAL IMAGE?

 

Compensation:

  • Competitive compensation and bonus opportunities

 

Additional benefits:

  • Employees receive one free treatment of each Ideal Image service per year
  • Additional discounted cosmetic services for employee, family and friends
  • Cosmetic product discounts
  • Casual work attire
  • Company-paid training
  • Amazing company culture
  • And more!

 

If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about IDEAL IMAGE and our services please visit us at: http://www.idealimage.com.

 

 

***Please, no phone calls or walk-ins to our center***